Melissa Perri Denise Tilles

Chapters

Product Operations Fundamentals and Emergence

00:00:00

Key terms: product ops, emergence, growth

The Pain Problem Product Ops Solves

00:00:00

Key terms: product managers, busy, overwhelmed

What Product Operations Actually Means

00:00:00

Key terms: definition, role, responsibility

Common Mistakes in Building Product Ops

00:00:00

Key terms: mistakes, pitfalls, common errors

Building and Scaling a Product Operations Function

00:00:00

Key terms: team building, structure, hiring

Case Study: Rolling Out Product Operations at Athenahealth

00:00:00

Key terms: Athenahealth, implementation, scale

Key Concepts

Athenahealth, adoption, best practices, busy, challenges common errors, companies, context switching, definition, emergence growth, hiring, implementation, lessons learned, mistakes organization, overwhelmed, pillars, pitfalls, product managers product ops, responsibilities, responsibility, role, scale structure, success, support, team building

Mentioned In

Cross-references to be added