megan-cook

Chapters

What we put into place is something we call Fight Club

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Key terms: Yeah, something doesn’t feel quite right here., Hiring, Leadership

Yeah, please

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Key terms: Leadership, Team, Strategy

There’s all these other benefits to doing that sort of thing

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Key terms: I’m putting 10 cents here this week., Team, Strategy

Oh, that’s a good question

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Key terms: If you book time during this, I’ll slap you., Hey, how’s it going?, Leadership

I was just going to say that

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Key terms: Team, User, Impact

This is what we’re doing

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Key terms: But what problem are we trying to solve,, But what problem are we trying to solve?, Team

Then we can’t access that value anyway

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Key terms: Team, User, Revenue

And this was the CSAT work or the dark mode

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Key terms: Oh wow, I could see this being amazing,, And then showed the data like, , Team

PMs are using Jira, researchers, and here’s the issues they’…

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Key terms: So just that insight of like, , Team, Revenue

It’s not quite ready for that kind of thing

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Key terms: Jira sucks, I want to use something else., We listen to customers better than anyone., Team

I have this new segment, not that new anymore, called Failur…

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Key terms: Oh, but can we do something more with this?, Team, Metrics

This is super cool

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Key terms: What issues do we have? Let’s work through them right now., Growth, Scaling

That sounds so delightful

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Key terms: Team, Feedback, Goals

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