Jess Lachs

Chapters

Building a World-Class Data Organization Structure

Balancing Exploratory Work with Operational Demands

Hiring Data Talent: Curiosity, Defensiveness, and Cultural Fit

Defining Metrics: From Proxy Metrics to Meaningful Measurement

Edge Cases and Failure Modes: Beyond Averages

Global Data Operations and Scaling Across Markets

From Non-Technical Background to Data Leadership

AI Corner: Using AI to Empower Non-Technical Users