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bill-carr

4 min read

Bill Carr

Chapters

Founding Story and Company Origins

Duration: 00:00:00 - 00:05:10

Bill Carr (00:00:00): … Jeff would say, we took it as an article of faith.

Strategic Framework and Process

Duration: 00:05:42 - 00:10:55

Lenny (00:05:42): Awesome. Okay.

Practical Advice and Actionable Tactics

Duration: 00:11:44 - 00:15:54

Lenny (00:11:44): I’ve done that once, and it was a terrible idea as well, where we had six different metrics and every quarter, we were going to move a different metric that contributed to a higher metric. And what we realized is we just never learn…

Practical Advice and Actionable Tactics

Duration: 00:16:56 - 00:22:06

(00:16:56): Once we moved to a service-based architecture, and then teams could own their code with defined endpoints, APIs that other teams could understand that are well-documented, then we could move in that direction. And the other thing is we h…

Practical Advice and Actionable Tactics

Duration: 00:22:26 - 00:27:41

Bill Carr (00:22:26): The other thing was these functional countermeasures. So, let’s stick with the engineering, for an example.

Practical Advice and Actionable Tactics

Duration: 00:28:11 - 00:33:03

(00:28:11): What would often happen, I can tell you if someone in a leadership role, someone come to me with a disagreement and many times I’d appreciate it, by the, way because they’d bring some point of view that was useful, but sometimes they bri…

Practical Advice and Actionable Tactics

Duration: 00:33:49 - 00:39:07

(00:33:49): That is sort of the right a lot part. The right a lot part comes from having what we call sort of sound judgment, which generally come…

Founding Story and Company Origins

Duration: 00:40:10 - 00:45:09

Lenny (00:40:10): Awesome. This episode is brought to you by Wix Studio.

Practical Advice and Actionable Tactics

Duration: 00:45:42 - 00:50:39

(00:45:42): The second thing is the heart of it really is that first paragraph, it’s a short description, that second paragraph, that’s the problem statement, and that third paragraph, that’s solution statement. If you wanted to ditch the rest of it…

Founding Story and Company Origins

Duration: 00:51:19 - 00:56:19

Lenny (00:51:19): I was just reading this Harvard Business Review article, I think that’s called the thinking to doing gap, where a lot of companies just spend a lot of time talking about ideas and solutions and not actually doing anything. And so I’…

Personal Story and Background

Duration: 00:56:58 - 01:01:47

(00:56:58): And this is about the same time when Jeff and the S-Team were reading the book, Good to Great. And you have to ask Jeff what it is, but if you ask me, I think that this was the single most influential and effective management book for ou…

Personal Story and Background

Duration: 01:01:51 - 01:06:48

Bill Carr (01:01:51): So then you’ve reserved. Now you have interactions with a property owner.

Personal Story and Background

Duration: 01:07:03 - 01:12:00

Bill Carr (01:07:03): Not necessarily. So I’ll tell you partly also why the Fire Phone happened was, from my point of view, I think that we had had a number of successful products where, in some cases, there were a lot of people who doubted whether i…

Founding Story and Company Origins

Duration: 01:12:31 - 01:17:14

(01:12:31): So Safi Bahcall, I think, writes about this in his book Loonshots, where part of the conditions that are necessary for innovation to occur are that you actually create different structures of decision-making, of approvals, of all kinds o…

Practical Advice and Actionable Tactics

Duration: 01:17:33 - 01:21:58

(01:17:33): So this Bar Raiser basically would be a subject matter expert on how this process worked, they’d conduct the debrief to make sure that we were actually adhering to the process, that people were sticking to the objective criteria rather t…

Practical Advice and Actionable Tactics

Duration: 01:22:32 - 01:27:50

(01:22:32): The other thing I would just tell you is that for any of these processes, these in our book, or any book, implementing a new process is not easy. And if you go into it lightly and dip your toes into it and try it out, it’s probably not g…

Closing Remarks and Key Takeaways

Duration: 01:27:55 - 01:33:04

Another one to subscribe to.

Bill Carr (01:27:55): But you can basically go onto Prime Video and you can find this show and you can subscribe to MGM+ through that.

Lenny (01:28:01): Thank you Prime. What is a favorite product you’ve recently discov…

Key Concepts

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