Alisa Cohn

Chapters

I want to dive right into talking about your advice on having difficult conversa

00:00:00

Key terms: want, dive, right

Eppo does all that and more with advanced statistical methods that can help you

00:03:00

Key terms: eppo, more, advanced

Great question

00:05:56

Key terms: great, question, don’t

Those are two very common ones

00:08:50

Key terms: those, very, common

And he reported back to me and he was shaken

00:11:40

Key terms: reported, back, shaken

Yeah, there’s so many elements there that are really interesting

00:13:55

Key terms: yeah, there’s, many

Obviously, if you say it the same way every single time, they’re going to feel l

00:16:29

Key terms: obviously, same, every

Yeah, I mean you just really said it and I think it’s such an important point, o

00:19:05

Key terms: yeah, mean, really

So if you find yourself feeling defensive or they are just not hearing and just

00:21:48

Key terms: find, yourself, feeling

So the way to pause is to actually say, “Let’s just pause for a second because I

00:24:25

Key terms: pause, actually, let’s

So a few elements there that stood out to me

00:26:54

Key terms: elements, there, stood

Right, they’ll sort of explain to you things which are not part of your decision

00:29:31

Key terms: right, they’ll, sort

What that looks like is, “Listen, Matilda, we have to have a difficult conversat

00:32:23

Key terms: looks, like, listen

Well, the script for doing the firing is again, please everybody, talk to your H

00:35:05

Key terms: well, script, doing

That’s interesting

00:37:53

Key terms: that’s, interesting, there’s

I think what that comes from is winning culture, which means we’re set up for su

00:40:56

Key terms: think, comes, from

So he had to come to terms with his own discomfort of addressing this with emplo

00:44:07

Key terms: come, terms, discomfort

Now, maybe she needed to have, and I would talk to her a lot about this, a partn

00:46:49

Key terms: maybe, needed, talk

Yeah

00:50:01

Key terms: yeah, people, loves

What I’m imagining is, say it’s the product managers

00:52:57

Key terms: imagining, it’s, product

Yeah

00:55:22

Key terms: yeah, lenny, love

I might care a lot about excellence, Lenny, you might care a lot about learning

00:58:01

Key terms: care, about, excellence

Okay, what else? So values

01:00:55

Key terms: okay, else, values

Totally, see the value of this one

01:03:33

Key terms: totally, value, people

There’s so many different ways to handle it and if you talk about it upfront, yo

01:06:41

Key terms: there’s, many, different

And I was so frightened and just upset

01:09:50

Key terms: frightened, upset, going

What I also love about this is there’s this feeling of imposter syndrome, is spe

01:12:31

Key terms: also, love, about

So if there’s this hope this’ll work out versus I see a path to this working out

01:15:09

Key terms: there’s, hope, this’ll

Here we go

01:17:26

Key terms: here, first, question

If you think you want to become a coach and you immediately want to build up you

01:20:38

Key terms: think, want, become

Bye everyone

01:23:17

Key terms: everyone, thank, much

Key Concepts

able, about, actually, addressing, advanced, again, also, back, because, become, being, care, coach, come, comes

Mentioned In

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