Aishwarya Naresh Reganti + Kiriti Badam

Chapters

We worked on a guest post together

00:00:00

Key terms: worked, guest, post

This episode is brought to you by Merge

00:02:49

Key terms: episode, brought, merge

And so a lot of old contracts and handoffs between traditional roles, like say P

00:06:57

Key terms: contracts, handoffs, between

And with agentic systems, this kind of gets even harder

00:09:53

Key terms: agentic, systems, kind

So this gives you that confidence that, okay, I can know that, okay, this is the

00:12:29

Key terms: gives, confidence, okay

So we recommend building step by step and then increasing it

00:15:19

Key terms: recommend, building, step

V2 is build a multi-step campaign and run the campaign

00:18:26

Key terms: build, multi-step, campaign

So when you’re trying to start at a smaller scale of autonomy, you start to real

00:21:10

Key terms: you’re, trying, start

So I feel like strongly that companies has this adopt this, they definitely

00:24:47

Key terms: feel, like, strongly

I’ve heard from so many folks who are building that our leaders just don’t under

00:27:34

Key terms: i’ve, heard, from

So they build that flywheel very quickly

00:30:31

Key terms: build, flywheel, very

It’s pretty cool

00:33:15

Key terms: it’s, pretty, cool

So if you’re a high throughput or a high transaction customer, you cannot practi

00:36:32

Key terms: you’re, high, throughput

But if you make a bunch of practitioners sit together and ask them, “Is it impor

00:39:54

Key terms: make, bunch, practitioners

With that said, you also need to understand that, okay, if I’m going to make a c

00:42:38

Key terms: said, also, need

We’ve been talking for almost an hour already, and we haven’t even covered your

00:45:43

Key terms: we’ve, talking, almost

And then you go about deploying, run your evaluation metrics

00:49:07

Key terms: then, about, deploying

And when these kind of problems, real human agents see these kind of problems, t

00:52:39

Key terms: these, kind, problems

So for those emerging patterns, you’re kind of creating a low risk kind of a fra

00:56:17

Key terms: those, emerging, patterns

So most companies that were using 4o should switch to 5 and 5 has very different

00:59:16

Key terms: most, companies, using

But coming with this notion of I’m going to divide the responsibilities based on

01:02:24

Key terms: coming, notion, going

Yeah, I feel there’s a lot of promise in terms of this background agents are pro

01:05:30

Key terms: yeah, feel, there’s

Awesome

01:08:21

Key terms: awesome, demis, from

That reminds me, I just had Jason Lemkit on the podcast

01:11:28

Key terms: reminds, jason, lemkit

Be obsessed with your customers

01:14:25

Key terms: obsessed, your, customers

Completely agree

01:17:35

Key terms: completely, agree, absolutely

There we go

01:20:14

Key terms: there, think, pitched

We’ve been married for four years and been the most beautiful four years of my l

01:23:25

Key terms: we’ve, married, four

Key Concepts

about, absolutely, adopt, agentic, agree, almost, already, also, awesome, between, brought, build, building, bunch, campaign

Mentioned In

Cross-references to be added